Diner Goes Digital Thanks to Vocational Training

Diner goes digital, thanks to vocational training.

This Week’s National Apprenticeship Week and we decided to pay a visit to Georgie’s Diner, one of our Apprenticeship Employers in Pyle, Bridgend. Georgie’s Diner was recently featured on The One Show and has been awarded South Wales Regional Winner of the 2017 Britain’s Best Cafe Awards.

We spoke to Managing Director Hayley Grant, who’s due to complete her Hospitality, Supervision and Leadership Level 3 qualification, alongside two of her team members Janine and Adelle.

Hayley said: “I was initially apprehensive about starting my qualification due to my age, but my daughter stressed the importance of training. After researching training providers within South Wales, we decided that Itec was the one for us! I decided, if I was going to start learning again, my whole team would too. Since then three of us have been undertaking our NVQ Level 3 Diploma in Hospitality, Supervision and Leadership.

Looking back on my Apprenticeship journey, undertaking the qualification has given me a life, it’s really expanded my knowledge on delegation. I’ve gone from having no time to myself and feeling alone working 7 days a week, to booking holidays and leaving my team in charge.

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What Adult Learners Week Means To Me

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As you may have seen on social media, it’s #AdultLearnersWeek this week and I thought I’d personally celebrate it, as it means so much to me within my Marketing role. Not only has it given me the opportunity I currently have, but without the Employability Skills Programme, I may have never overcome barriers to starting my Marketing Career.

I currently have a Master’s degree in Advertising and Brand Design, alongside a Business Administration NVQ Level 3 Apprenticeship. Which of these has been most beneficial within my career journey so far? My Apprenticeship. As someone who’s tried both options, the benefits of an Apprenticeship outweigh the degree every single time.

Let’s rewind back to before I started university, I was once a painfully shy girl who didn’t even feel brave enough to watch harry potter, let alone study a degree that’s highly competitive, but somehow I took the jump. My degree involved regular idea pitches, client work and in most cases ‘pushing yourself out of your comfort zone’. I absolutely loved the digital/social elements of it and found myself specifically interested in the overall ‘customer’ experience.

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Helping Adults Back Into Work

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Caerphilly based social enterprise Graig Rhosyn Cleaning Services have highly praised the Welsh Government funded Employability Skills Programme, which they’ve accessed through training provider Itec Skills and Employment in celebration of #AdultLearnersWeek.

Adult Learners Week is an annual learning festival, celebrating the achievements of those participating in programmes and events whilst raising awareness of the positive and inspiring effect it can have on an individual’s life.

Both Graig Rhosyn Cleaning Services and Itec Skills and Employment share the same social goal of providing employment and training opportunities for local long term unemployed adults. The business has utilised this perfectly by giving 16 hardworking members of staff the chance to upskill and become dedicated permanent members of their hard-working team.

The Employability Skills Programme is available to people over the age of 18, who are unemployed and need assistance getting back into employment. The aim of the programme is to upskill participants by providing employability workshops, quality work placements with the end goal of progressing into full-time employment, each journey being personalised to the individual participating.

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Sammy-Jo Panacci Winner Of Young Adult Award 2018


Sammy has battled many personal barriers which were hindering her progression in life. Despite leaving school with a good range of GCSEs, she spent her teenage years supporting her dad, and younger sisters following her parents’ break up.

“It was hard. I would be cooking, cleaning and washing after school and then revising for my GCSEs into the early hours,” she said. Despite the challenges, Sammy-Jo maintained an excellent attendance rate in class, and achieved exam results that included eight GCSEs at A-C.

She said: “I started college but because of what was going on at home, it was difficult to focus.” At 16, Sammy-Jo left the family home and with her relationship with her parents strained, she faced emotional and financial struggles.

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Age is no barrier for Itec’s VQ Finalist Kieran

VQ Finalist

Kieran Hunt is a young man on a mission, having defied his years by becoming Itec’s youngest person to compete his Management Level 4 qualification.

At just 19, he’s focusing on his future and has the desire to continue on to his Level 5 ILM Management qualification after having completed both his Business Admin Level 3 and his ILM Management Level 4, in just over a year combined. Not only this but he took on a two-person workload due to a colleague falling ill, seeing it as an opportunity to develop.

“Many doubted his ability in being able to complete the qualification due to his age, however, this didn’t deter Kieran, it only pushed him further. ” said Heidi Gunter, Itec’s NVQ Assessor.

Having recently started a position at Hughes Forrest, in Blackwood, doing kitchen and bathroom Design and Sales, Kieran’s focusing on training and the opportunities available to him. But in his previous role at AJ tensile, in Caldicot, he impressed with his willingness to go that extra mile.

“The qualification has not only helped me improve my skills and understand, but it’s also proved that age shouldn’t be a barrier to completing a higher level qualification,” said Kieran.

Due to his success, Kieran’s been named a Finalist in this year’s Vocational Qualification (VQ) awards in Wales, which are designed to reward individuals and organisations for their commitment, hard work and achievements.

The awards ceremony will be held at The Exchange Hotel, Cardiff on May 3 to coincide with VQ Day. The awards are organised by the Welsh Government in partnership with the National Training Federation for Wales (NTfW), ColegauCymru / CollegesWales and Qualifications Wales. Find out more here: https://vqday.wales/vq-awards/finalists-2018/

We’re all wishing him the best of luck not only in the awards but in his future!

Itec Celebrates Living Wage Commitment


We’re pleased to announce that Itec has been accredited as a Living Wage Employer.

The Living Wage commitment means everyone working at Itec, regardless of whether they are direct employees or third-party contracted staff: receive a minimum hourly wage of £8.75 in the UK or £10.20 in London. Both rates are significantly higher than the Statutory minimum for over 25’s of £7.50 per hour introduced in April 2017.

The real Living Wage is an hourly rate set independently and updated annually. The Living Wage is calculated according to real costs of living. Employers choose to pay the real Living Wage on a voluntary basis. The Living Wage enjoys cross-party political support.

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Itec Urges Businesses to Sign Up to Jobs Growth Wales before deadline


The largest provider of Jobs Growth Wales is urging Welsh businesses to sign up and take advantage of this year’s remaining allocation before the 31st March deadline.

Itec Skills and Employment has 400 opportunities across south, mid and west Wales, which involves Welsh Government funding 50% of a 16-24 year old’s salary for 26 weeks.

Jobs Growth Wales is a jobs creation programme that was set up in 2012 to allow employers to offer opportunities to young people and create new roles within their organisation. Staff are paid a wage and benefit from gaining vital work experience and developing on-the-job skills while also supporting Welsh businesses to grow.

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Traineeship Opportunities with Cardiff Airport

Cardiff Airport Opportunities

Finding it hard to secure a job and feel you need more guidance and experience? 

Have you thought of doing a Traineeship? To be eligible you must be aged 18 on the day of enrolling, not be in full-time education or employment and not hold a qualification above Level 1 (GCSE D-G).

The Traineeship programme lasts for 16 weeks, Monday through to Friday (30 hours per week), helping your CV to get noticed.  You will work towards the City and Guilds Level 1 Certificate in Exploring the Aviation Industry and look at:

  • The aviation industry
  • Aviation terminology
  • Airport locational geography
  • Customer service in aviation
  • Team work in the aviation industry

You will also complete the City and Guilds Level 1 Award in Employability Skills, along with Essential Skills Wales qualifications.

We will support you to apply for jobs at Cardiff International Airport in airport ground operations, such as Check-in Desk Agent and Baggage Handler.

You will be required to sign off JSA before enrolling.  You will be paid an allowance of £50 per week.  To find out more contact Ian on 01792 814708 or e-mail ian.ross@wrecltd.co.uk


Work in Hospitality with BBC Wales


Do you want to gain valuable skills to help you find work with the hospitality sector? We have an exciting new opportunity working alongside BBC Wales for people over the age of 18 who are receiving a benefit such as Job Seekers Allowance (JSA) or Universal Credit (UC).

This training will help to improve your confidence and increase employability skills. This is also a great way to learn about career opportunities through working in Hospitality.

At the end of the training, developed in the collaboration with the BBC, you will have:

  • New skills to gain employment
  • A greater understanding of the hospitality sector and potential careers
  • Experience of working in hospitality

If you are interested please can our Adult Team on 01443 426716 or speak to your Work Coach in your local Job Centre.

New Apprenticeship Employer Incentive Programme


From 1st August 2017 the Welsh Government’s Apprenticeship Employer Incentive Programme is available to support SME’s to recruit apprentices aged 16-19.  This will help provide individuals and employers with the skills needed and help to prevent skills shortages.

To access the programme you must  be an SME who is new to apprenticeships or have not recruited an apprentice in the last 30 months

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